Privacy Policy

Information We Collect

We collect account details such as your name, email address, phone number, company name, company preferences, billing information, and alert settings.

We also collect operational information such as login activity, notification delivery results, product usage, support interactions, and system logs needed to keep the platform reliable.

How We Use Information

We use your information to create and manage your account, match tenders to your company profile, send alerts, provide customer support, process billing, improve product quality, and protect the platform from abuse.

Notifications

TenderWatch may send you email and WhatsApp alerts based on your account configuration and tender preferences. You can update your preferences or contact details from your account settings.

Sharing Information

We do not sell your personal information. We may share limited information with service providers that help us operate the app, deliver messages, process payments, host infrastructure, or provide analytics and support.

Data Security

We use technical and organizational safeguards to protect your information. No online service can be guaranteed to be completely secure, so you should keep your password private and report suspicious activity.

Your Choices

You may update your account information, notification preferences, and company profile from the app. You may also contact us to request help with account access or data questions.

Contact

Questions about this privacy policy can be sent to the TenderWatch support team through the contact details provided in the app.